Marketplace Newsletter

August 2023 | View All

News & Announcements

Open Call 2023: Apply for a chance to sell in Walmart stores and Sam’s Clubs!

The highly anticipated event, Walmart Open Call 2023: Celebrating a Decade of Opportunities, returns on October 24 and 25. Once a year, Walmart Marketplace sellers get priority consideration, so don’t miss out!

Pitch your U.S.-made, grown or assembled products to our merchants for a chance to be featured in thousands of Walmart stores and Sam’s Clubs.

Requirements:

  • Products must be made, grown or assembled in the U.S.
  • Application Deadline: Aug 18
  • Event Date: Oct 24 & 25

Space is limited—secure your spot today for the opportunity to be among the first considered for a product pitch meeting!

 

Apply now

 

Go to FAQs

Get the knowledge you need to succeed with Seller Help articles right in Seller Center

You can now find topical Seller Help articles directly within Seller Center by clicking Quick Help. From popular searches such as “Shipping Methods & Timing Policy” and “Prohibited Products Policy for Marketplace Sellers” to frequently asked questions, tips, best practices and more—seamlessly find the exact content you’re looking for. And if you need to get some work done in Seller Center, simply minimize the content window and come back to it later!

 

Go to Seller Center

Help maximize Halloween sales and optimize your items with our Halloween Style Guide

Halloween is just around the corner and Walmart Marketplace is here to help you make the most of it! We’ve put together a set of recommended best practices for content, attributes, rich media, 360 and videos. So, make sure your items are in top shape before the big spooky season kicks off! For detailed information on how to set up your items for success, check out our Halloween Content Standards Style Guide.

 

See best practices

Walmart Marketplace’s third-party seller, Discount Tech's case study

Enjoy shipping at reduced rates directly via Seller Center—now with the option to buy in bulk!

If you’ve been looking to coordinate your shipping at reduced rates and manage order fulfillment all in one place, look no further. With our NEW Ship with Walmart solution, it’s easier than ever to purchase discounted FedEx and USPS shipping labels—in bulk—all directly within Seller Center. You can also estimate shipping rates and compare services and carriers to get the best deal! 

So, make shipping a breeze and level up your business with this game-changing new feature.

 

Learn more

Stand out with Pro Seller Badge status! Introducing NEW eligibility criteria

To help you further succeed on Walmart Marketplace, we’re making changes to the Pro Seller Badge experience. These updates will include adjustments to the program eligibility criteria and feature exciting new benefits (more details to follow).

New Pro Seller Badge eligibility criteria:

  • Seller-Accountable On-Time Delivery: ≥95% in the last 90 days
  • Seller-Accountable Cancellations: ≤1.5% in the last 90 days
  • Seller Response Rate: ≥95% in the last 30 days
  • Actual vs. Promised Delivery: ≤2 calendar days difference
  • Weekend Delivery: Saturday and/or Sunday delivery enabled
  • Lag Time: ≤1 business lag day time on entire catalog
  • Orders: more than 250 in the last 90 days
  • Seller is active for at least 90 days
  • No violations of Trust & Safety or Performance Standards

Learn how to meet the new criteria before it goes into effect August 30 here.

 

Learn more about the Pro Seller Badge

Want to save on referral fees? Hurry, limited-time discounts are up for grabs!

You have until August 31 to enjoy a discounted referral fee of 10% (reduced from 15%) on Massagers, Durable Medical Equipment or Vitamins & Supplements!

No need to take any action—simply list your new items now and seize the chance to maximize your savings.

Terms and conditions apply.*

*Only applied to new listings set up between 6/1 to 8/31. Commission is already adjusted in the system; no action needed. 10% commission will expire on 8/31 and return to 15%.

Must-read blog post: Help win customers with dependable and efficient shipping!

In the world of eCommerce, fast and reliable shipping can help maximize your chances of driving sales and winning over shoppers! From leaning on the power of our world-class supply chain, Walmart Fulfillment Services, to saving time and cutting costs using our Ship with Walmart service—check out our dedicated Seller Better Blog post to discover which of Walmart’s shipping solutions is the best fit for your business!

 

Read blog post

Optimize your advertising efforts with Walmart Connect’s new streamlined activation

Walmart Connect is excited to introduce a streamlined Sponsored Search experience for advertisers! Now, account admins can effortlessly manage user access to the Walmart Ad Center and API partner access to the Sponsored Search APIs. It’s never been easier to stay in control while working to accelerate your Walmart Marketplace growth.

 

Learn more

Streamline your eCommerce operations effortlessly with SureDone!

Whether you’re a brand, manufacturer, or a large seller, multichannel eCommerce platform, SureDone lets you connect your internal systems to marketplaces and vendors. Automate critical tasks such as product listing, inventory synchronization, order management and tracking exchange with SureDone.

Perfectly tailored for those with internal ERP, Point of Sale, CRM, Warehouse Management, or other systems, SureDone seamlessly integrates your operations across multiple platforms, including Walmart Marketplace.

And for automotive, motorsports, powersports, or marine sellers, SureDone offers specialized support. This includes support for fitment, complex kits, bundles and large SKU counts. They also provide built-in automation for inventory sync and drop shipping, backed by a dedicated onboarding and support team familiar with your industry’s challenges.

 

Schedule a consultation today

Policies & Guidelines

Avoid Halloween account restrictions: Review Walmart's Prohibited Products Policy

Thinking about selling Halloween products this year and want a quick refresher on Halloween do’s and don’ts? Per Walmart’s Prohibited Products Policy, please be aware that all new sellers offering Halloween items must be pre-approved. For existing sellers, please review your Halloween products to ensure that items are compliant with our policy. Please also be especially mindful of any items that may be considered offensive or in poor taste.

Violations of the Prohibited Products Policy may lead to account restrictions. If you have any questions about our policy, please contact Trust and Safety via Seller Center and include the code “TNS” with your case. If you have questions regarding specific item IDs or Halloween products, please include those in your case.

 

Read Walmart’s Prohibited Products Policy

Enjoy peace of mind with our Extended Holiday Returns guarantee

Enjoy peace of mind this holiday season with our Extended Holiday Returns guarantee. From October 1, 2023, through December 31, 2023, all items purchased in-store or online can be returned until January 31, 2024—excluding wireless phones, Walmart protection plans, AppleCare, precious metals and select luxury items. 

You don’t need to lift a finger, as the return window will be automatically updated. Our policy aligns with industry standards, demonstrating our commitment to providing a thoughtful return experience for Walmart shoppers.  

As always, building trust and loyalty with your customers is essential, and a flexible return policy plays a significant role. You count on Walmart to have your back, making this holiday season hassle-free for both you and your shoppers.

Security & Privacy

Walmart protects your security and privacy. We will never ask for personal information (such as passwords or credit card numbers) in an email. If you receive such a request, please do not respond to the email.

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