eDesk is the customer support platform for businesses serious about eCommerce

eDesk helps professional online retailers to deliver seriously extraordinary customer service, everywhere they sell.

Entirely eCommerce focused, our suite of AI-powered tools helps brands like yours to streamline customer support processes to improve productivity, profitability and reputation through automation and business insights.

Our award-winning artificial intelligence powered automation tools streamline customer support processes and delivery of business insights. This means eCommerce brands can respond faster to customer queries, so they use the time to focus on selling more and realizing their growth potential.

eDesk Features

  • Centralized inbox

  • AI-powered responses

  • Templates & snippets

  • Auto-responder

  • Auto-translation

  • Full order details

  • Onboarding

    eDesk is a powerful helpdesk designed specifically for Walmart eCommerce retailers and online sellers. Get started in 5 minutes with our guided onboarding:

    • Set up your eDesk mailbox and understand how to use its basic features
    • Organize your workspace and collaborate effectively with colleagues
    • Automate workflows to maximize your team’s productivity


    Prices start at just $69 per agent per month.
    Learn more about pricing here.