eDesk is the customer support platform for businesses serious about eCommerce.

eDesk helps professional online retailers deliver seriously extraordinary customer service everywhere they sell.

Entirely eCommerce-focused, our suite of AI-powered tools helps brands like yours streamline customer support processes to improve productivity, profitability and reputation through automation and business insights.

This means eCommerce brands can respond faster to customer queries, all while spending far less time and effort on customer service tasks.

eDesk Features

  • Centralized inbox

  • AI-powered responses

  • Templates & snippets

  • Auto-responder

  • Auto-translation

  • Full order details

  • Onboarding

    eDesk is a powerful helpdesk designed specifically for Walmart eCommerce retailers and online sellers. Get started in 5 minutes with our guided onboarding:

    • Set up your eDesk mailbox and understand how to use its basic features
    • Organize your workspace and collaborate effectively with colleagues
    • Automate workflows to maximize your team‚Äôs productivity


    Start for free and pay as you grow. Ticket-based and agent-based plans available.
    Learn more about pricing here.


    Additional Resources

    Learn more on how to connect Walmart with eDesk here.


    Contact Information


    (917) 688-2333

    Sell Better Blog Posts

    Note: Details may have changed. Please check with the company to confirm up-to-date information.

    This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.