Create a seamless post-purchase experience for you and customers.
Learning how to manage your orders quickly and efficiently is a key element to being a successful seller on Walmart Marketplace. In this video, you'll learn how to manage your orders in Seller Center. We'll show you how to acknowledge, edit and cancel orders using the Order Management dashboard.
At Walmart, we want to take the stress out of returns for both you and the customer. In this video you'll learn about the Walmart Marketplace returns process and how to manage your returns settings via the Returns and Disputes dashboard in Seller Center.
Returns happen, but – depending on the situation – you may need to file a dispute for a customer return. Keep watching to learn how to file a returns-related dispute for your items–including items of high-value. We'll also go over how to track the approval status in Seller Center.
An important part of selling on Walmart.com is providing exceptional customer service through customized templates and high-quality content. Stay tuned to learn how to navigate your inbox in Seller Center and manage incoming inquires in a way that meets our Marketplace Seller Customer Care Requirements.
Learn about the different types of notifications you can receive in Seller Center to keep track of timely event changes in your Marketplace catalog, including inventory changes, Pro Seller status updates, and pricing issues. Plus, get tips and tricks on how to set up and manage your notifications based on your business needs.