Prohibited Products Policy
Prohibited products cannot be listed or sold on Walmart's Marketplace. As a Marketplace Seller, it is your obligation to understand and comply with all of the legal requirements and Walmart Marketplace policies governing the sale of your products. Please consult with your legal counsel if you have questions about the laws and regulations concerning your products. Products that are not included in this policy must still comply with all applicable laws. This Prohibited Products Policy is subject to change.
Download the file at the bottom of this article for a comprehensive list of what you cannot sell.
Walmart Marketplace partners with select sellers for sales of specific brands. All other offers of items for these brands will be unpublished.
Regulations on Plastics Sold in California
Plastic products, including a product’s plastic package or packaging component, that are labeled or marketed as "biodegradable," "degradable," "compostable," "decomposable," or any form of these terms, may not be sold in or into California. For more information, see Requirements for Compostable and Biodegradable Plastic Sold in California.
As of September 1, 2017, items in the following categories require pre-approval from Walmart before Sellers may offer them on Walmart Marketplace. New brands or categories may be added at a future date.
Baby and Grocery Item Restrictions
Restrictions to Baby and Grocery will apply to any item that does not offer additional assortment at competitive prices. Walmart proactively determines which items will be restricted and subsequently un-publishes items that do not meet the criteria outlined below.
Items in this category must:
Items unpublished as a result of these restrictions will not be re-published to Walmart.com upon request.
See the table below for an explanation of why your item in this category may be unpublished.
Refurbished iPhone Restrictions
Some Sellers are using the wrong Product ID for refurbished iPhones. We are unpublishing a number of these refurbished iPhones. If you replace the Product ID for this item, your refurbished iPhone will be republished.
Ink & Toner Restrictions
All items in the category of Ink & Toner are restricted on Walmart Marketplace.
Unpublish message: If your items are unpublished for this reason, you will see the message "Item is unauthorized."
FAQs for Product Restrictions
Q: How can I get my Grocery and Baby items republished?
A: If no error has occurred due to mis-categorization, items will remain unpublished from the site indefinitely. Appeals made through Partner Support will not be honored unless proof of mis-categorization is provided.
Q: How can I get approved to sell Grocery and Baby items?
A: No pre-approval is required to sell items within these categories. Any item that meets the criteria outlined in the policy description at the top of this article will remain sellable on Walmart.com.
Q: Are all categories on Walmart.com now restricted?
A: No, at this time only Grocery and Baby items and certain branded items are affected. These items were most likely set up in the Food, Health & Beauty or Other categories. For a more detailed list of the affected items, review the file download at the bottom of this article.
Q: How do I know if my items were unpublished because they violate the refurbished iPhone restrictions?
A: Within Seller Center, navigate to Items & Inventory > Manage Items. Click on View Unpublished Items. Click on the Download button and choose the ‘download catalog’ option. Within this file there will be a specific reason listed for un-publishing for each item. In cases where errors occurred because of these restrictions, the reason will be: “There are restrictions on this item. Refer to the following Knowledge Base article for more info: Restricted Products and Brands Policy."
Q: Why do I have items unpublished that aren’t Baby or Grocery?
A: Although you did not set up these items as Baby or Grocery, our system has determined that the items fall within the Baby and Grocery restrictions. If one of your items has been incorrectly identified as Baby or Grocery, please create a case with Partner Support and include the following information:
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